Terms and Conditions

Prêt á Party
Shannon Sagawe
Binzmühlestrasse 97,
Zürich 8050
(41)  0783186936
ssagawe@pretaparty.ch
astrid@pretaparty.ch
 
The contract between Pretaparty and the customer is initiated by the customers order and acceptance via email from Pretaparty.  We accept orders via email order confirmation or by delivering the goods.

Products: 
We sell a variety of party decorations, baking accessories and packaged sweets for a variety of party themes. 
 
Prêt à Party stocks all items sold on the website in limited quantity.  We will make every effort to keep customers informed when an item is "out of stock" or no longer available.  We strive to provide the most accurate product information and pictures on our website, but are aware that from time to time errors, typographical or otherwise, may occur.  We  assure you that any errors are accidental in nature and will be rectified as soon as they are brought to our attention. 
 
Out of Stock:  We will immediatey inform you via email.  If an item is not available, you will not be charged for that item and it will be removed from your order, so that we can fulfill the rest of your order as quickly as possible.
 
Food Items:  All food items must be "Prepaid."
 

Returns:  We will accept returns and exchanges within 7 days of purchase with the original receipt and items returned unopened in their original packaging. *NO Returns or Exchanges on any of the food items.

Prices: All prices are quoted in Swiss Francs including  Swiss VAT tax.  All prices are valid on the date of order.  We reserve the right to change our prices at any time, without prior notice.  Prices may also be amended when a change to the VAT rate occurs.

All prices are inclusive of mwst.  Shipping is added to the order during checkout. 

Shipping: 

We ship our products throughout all of Switzerland. 

We ship all "in stock" items within 2 days of the order being paid

Postpac Economy (CHF 7): In stock items are sent via Economy post with an expected delivery time of 2 to 4 business days from the order date.  A flat rate fee of CHF 7.00 per order is charged.

Postpac Priority (CHF 9):  In stock items are sent via Priority with an expected delivery the next day or day after.  A flat rate of CHF 9.00 per order is charged.

Pick-Up: (free)  Appointments can be made to pick up orders in Oerlikon (Rüschlikon) via email or phone. 

Privacy Policy:  All personal information is held in the strictest confidence and is only used for order fulfillment.  You will always have the option to "opt in or out" of our customer mailings and announcements.  We will not share any personal information with any outside company, organization, etc.

The Following Methods of payment are available:

*All orders must be pre-paid.

* Bank Transfer: After check out you will receive in the confirmation e-mail the invoice amount, our bank details and your order number as a reference. Your party decorations will be sent within 2 days after receipt of payment.

* Post Finance: You use your Post account to pay for your order during check-out. 

* Paypal-Orders are processed via this secure online payment system. Paypal accepts all major credit cards.

Personal Responsibility: Prêt à Party is not responsible for how you use your products.  We are not responsible for damage or injury resulting from the use of your purchased items.